Easy Return and exchange within 7 days from delivery. Kindly find more details in our Return and exchange policy.

For Exchanges,Return & Refund You Can Raise Your Query @ Contact Us.

Organza sarees are delicate and require special care while washing to maintain their texture and beauty. Here are some tips for organza saree wash care:

1. Hand-wash: Organza sarees should be hand-washed in cold water. Do not use hot water or a washing machine as it can damage the fabric.

2. Mild Detergent: Use a mild detergent to wash the saree. Harsh detergents can damage the fabric and cause it to lose its sheen.

3. Soak: Soak the saree in cold water with a mild detergent for 10-15 minutes. Do not rub or scrub the saree while washing as it can damage the delicate fabric.

4. Rinse: After soaking, rinse the saree thoroughly in cold water until all the soap is removed.

5. Do not wring: Do not wring the saree as it can damage the fabric. Instead, gently squeeze out the excess water.

6. Hang to Dry: Hang the saree to dry in a shaded area. Do not expose it to direct sunlight as it can cause the fabric to fade.

By following these simple steps, you can ensure that your organza saree stays beautiful and retains its texture for a long time.

Free Shipping. COD is Available.

Product will be dispatched within 24hrs and will get delivered within 5-8 working Days* To know more details kindly refer our Shipping policy.

Organza sarees are delicate and require special care while washing to maintain their texture and beauty. Here are some tips for organza saree wash care:

1. Hand-wash: Organza sarees should be hand-washed in cold water. Do not use hot water or a washing machine as it can damage the fabric.

2. Mild Detergent: Use a mild detergent to wash the saree. Harsh detergents can damage the fabric and cause it to lose its sheen.

3. Soak: Soak the saree in cold water with a mild detergent for 10-15 minutes. Do not rub or scrub the saree while washing as it can damage the delicate fabric.

4. Rinse: After soaking, rinse the saree thoroughly in cold water until all the soap is removed.

5. Do not wring: Do not wring the saree as it can damage the fabric. Instead, gently squeeze out the excess water.

6. Hang to Dry: Hang the saree to dry in a shaded area. Do not expose it to direct sunlight as it can cause the fabric to fade.

By following these simple steps, you can ensure that your organza saree stays beautiful and retains its texture for a long time.

Address : 54 , Hemkunj Soci. G-Floor, Near Rang Avdhut Matavadi . L H Road Surat - 395006.

Country Of Origin : India

Organza sarees are delicate and require special care while washing to maintain their texture and beauty. Here are some tips for organza saree wash care:

1. Hand-wash: Organza sarees should be hand-washed in cold water. Do not use hot water or a washing machine as it can damage the fabric.

2. Mild Detergent: Use a mild detergent to wash the saree. Harsh detergents can damage the fabric and cause it to lose its sheen.

3. Soak: Soak the saree in cold water with a mild detergent for 10-15 minutes. Do not rub or scrub the saree while washing as it can damage the delicate fabric.

4. Rinse: After soaking, rinse the saree thoroughly in cold water until all the soap is removed.

5. Do not wring: Do not wring the saree as it can damage the fabric. Instead, gently squeeze out the excess water.

6. Hang to Dry: Hang the saree to dry in a shaded area. Do not expose it to direct sunlight as it can cause the fabric to fade.

By following these simple steps, you can ensure that your organza saree stays beautiful and retains its texture for a long time.

1. Are the products shown on the website 100% authentic?

Yes, all our products are curated for quality. Our sarees and suits often feature the Glowmorus logo or specific tags to ensure you are receiving an authentic Orgenza product. Please note that since many of our items are handmade, slight variations (5–8%) in color or embroidery may occur, which is a hallmark of unique, handcrafted attire.

2. How do I choose the right size for Anarkalis and Suit Sets?

We provide a detailed size chart on every product page ranging from XS (34) to XXL (44) and sometimes up to 5XL. We recommend measuring your bust and waist size in inches and comparing it to our chart to ensure a perfect "Ready to Wear" fit.

3. What is the difference between Pure Organza and Synthetic Organza?

Pure Organza is made from natural silk fibers, offering a soft yet crisp texture and a natural sheen. Synthetic Organza (polyester/nylon) is more durable and budget-friendly. Both are lightweight and designed to hold the structured, "sculptural" look that Organza is famous for.

## Shipping & Delivery

4. Does Orgenza offer Cash on Delivery (COD)?

Yes, COD is available for orders across India. However, please note that for certain high-value orders or orders containing multiple items (e.g., 2 or more quantities), a small advance payment of ₹199 may be required to confirm the order.

5. How long will it take for my order to arrive?

We offer free shipping across India. Standard delivery typically takes 4 to 7 business days. Once your order is dispatched, we will send you tracking details via Email, SMS, and WhatsApp so you can monitor its progress.

## Returns & Cancellations

6. What is your return and exchange policy?

We offer a 2-day return and 7-day exchange policy. If you receive a damaged or incorrect product, you must raise a return request within 48 hours of delivery.

Important: To ensure a smooth return process, we strictly require a 360-degree unboxing video (starting from the sealed package) as proof of the condition of the item received.

7. How do I get a refund for my returned item?

• Prepaid Orders: Refunds are processed back to the original payment method (a 5% gateway fee may be deducted).

• COD Orders: Refunds are credited to your Orgenza Wallet for future use or can be transferred to your Bank Account upon request. Refunds typically reflect in your account within 3–5 business days after the product passes our quality check.

8. Can I cancel my order? You can cancel your order through the "My Account" section as long as it has not yet been dispatched. Once the order has left our warehouse, it cannot be canceled.

## Care & Maintenance

9. How should I care for my Organza saree or suit?

Organza is a delicate fabric. We recommend:

• Dry Cleaning only for silk and heavily embellished items.

• Steam Ironing at a distance of 6–8 inches; never use a hot dry iron directly on the fabric.

• Storage: Store in a breathable cotton or muslin bag. Avoid plastic covers, which can trap moisture and damage the fibers.

10. How can I contact Orgenza customer support? We are here to help! You can reach us via:

• Email: info@orgenza.in

• WhatsApp/Call: +91 95121 37423

• Location: 54 , Hemkunj Soci. G-Floor, Near Rang Avdhut Matavadi . L H Road Surat - 395006.

• Call Us : +91 9773116166 / 8780992991
• Whats App Us : +91 9773116166
• Email Us : info@orgenza.in
• Timing : 10:30 AM - 7:00 PM (Monday-Saturday)

Organza sarees are delicate and require special care while washing to maintain their texture and beauty. Here are some tips for organza saree wash care:

1. Hand-wash: Organza sarees should be hand-washed in cold water. Do not use hot water or a washing machine as it can damage the fabric.

2. Mild Detergent: Use a mild detergent to wash the saree. Harsh detergents can damage the fabric and cause it to lose its sheen.

3. Soak: Soak the saree in cold water with a mild detergent for 10-15 minutes. Do not rub or scrub the saree while washing as it can damage the delicate fabric.

4. Rinse: After soaking, rinse the saree thoroughly in cold water until all the soap is removed.

5. Do not wring: Do not wring the saree as it can damage the fabric. Instead, gently squeeze out the excess water.

6. Hang to Dry: Hang the saree to dry in a shaded area. Do not expose it to direct sunlight as it can cause the fabric to fade.

By following these simple steps, you can ensure that your organza saree stays beautiful and retains its texture for a long time.